Careers
Front Office Dental Associate
Do you enjoy helping people feel at ease the moment they walk through the door? We’re looking for a Front Office Dental Associate who thrives in a fast-paced clinical setting and brings positive energy and professionalism to every patient interaction. As the first person our patients meet, you'll set the tone for their entire experience—from check-in to check-out. You’ll help us stay organized, compassionate, and committed to high-quality care.
Key Responsibilities
Warmly greet all visitors and patients, creating a positive and professional first impression.
Manage patient check-in and check-out processes, assists with answering phones, scheduling appointments, and collecting payments.
Updates patient records and documents. Performs general office duties, such as electronic records, photocopying, emailing, scanning, and faxing
Confirms upcoming dental appointments (schedule/reschedule/cancel appointments). Effectively communicates with the front and back office regarding patients’ needs.
Ensures dental procedure codes are accurately entered into the database. Closes out the end of the day and the money drawer, ensures office cleanliness, and maintains a professional reception area.
Assists with the administration of grant funded programs, including TennCare and VA Medicaid benefits.
What We're Looking For:
Personable and professional: You enjoy connecting with patients from all walks of life
Organized and dependable: You take pride in accurate records and smooth workflows
Dental savvy: You’re already fluent in dental terminology and systems like Patterson Eaglesoft
Tech-capable: You’re comfortable with Microsoft tools and learning new platforms
Team player: You collaborate well with others and step up when needed
Strong communicator (verbal and written)
Qualifications:
High School diploma or GED (required)
Prior dental front office experience (required)
Experience with Patterson Eaglesoft (preferred)
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Dental Assistant
Job description
Dental Assistant – Full Time
Are you a Registered Dental Assistant with a servant’s heart looking to make a meaningful impact? Partner with Healing Hands Health, a nonprofit, community-supported, Christian clinic, and use your skills to serve patients who might otherwise go without care. We deliver high-quality dental care to underserved individuals across Northeast Tennessee and Southwest Virginia – with compassion and purpose. Join a mission-driven team focused on whole-person care and help bring healthy smiles and restored lives to our community.
Dental assistants should be well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. We want you to be skilled in providing direct or indirect patient care and able to help make the office operate as smoothly as possible. This position will be 36-40 hours per week. It is Monday through Friday approximately 8 am to 5 pm with an hour lunch break. Most Fridays will only be a half day of work.
Responsibilities
Welcome patients to the dental office
Prepare patients for treatments or checkups ensuring their comfort
Select and set up instruments, equipment, and materials needed
Sterilize instruments according to regulations
Assist the dentists through 4-handed dentistry
Undertake lab tasks as instructed
Provide oral hygiene and post-operative care instructions
Keep the dental rooms clean and well-stocked
Schedule appointments
Maintain accurate patient records
Properly chart patient information and coordinate with front office staff to be sure Medicaid can be properly billed and that preauthorization is performed when necessary
Skills
Proven experience as a dental assistant
Knowledge of dental instruments and sterilization methods
Understanding of health & safety regulations
Good computer skills, knowledge of Eaglesoft is a plus
Previous experience caring for adult Medicaid Patients preferred
Excellent communication and people skills
Attention to detail
Well-organized and dependable
Registered Dental Assistant in the State of Tennessee preferred
Maintain CPR certification and Continuing Education Credits
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Day shift
Monday to Friday
No weekends
Ability to Commute:
Bristol, TN 37620 (Required)
Ability to Relocate:
Bristol, TN 37620: Relocate before starting work (Required)
Work Location: In person
To learn more or apply email Corey Smith at corey@healinghandshealth.org
